Return & Refund Policy

We want you to be satisfied with your purchase. If something isn’t right, please review the policy below for returns and refunds.

1. Eligibility for Returns

• Items must be returned within 7 days of delivery.
• Products must be unused, unwashed, and in original condition with all tags and packaging intact.
• Returns are only accepted for manufacturing defects, damage during delivery, or incorrect items received.
• Products showing signs of use, wear, or damage caused after delivery will not be accepted.

2. Non-Returnable Items

• Used or washed items
• Products without original packaging or tags
• Items returned after the return window
• Minor variations in color, size, or design due to lighting or display differences

3. Return Process

• To initiate a return, contact customer support at: aarizali615@gmail.com
• Provide your order details, product images, and reason for return
• Once approved, instructions for return pickup or shipping will be shared
• Do not send items without approval

4. Refund Policy

• Refunds are processed only after the returned item passes inspection
• Approved refunds will be issued to the original payment method
• Refund processing time: 5–10 business days after approval
• Shipping charges (if any) are non-refundable, unless the return is due to an error or defect

5. Replacement Option

• If eligible, a replacement product may be offered instead of a refund, based on availability

6. Damaged or Incorrect Items

• If you receive a damaged or wrong item, report it within 48 hours of delivery with clear photos
• Such cases will be prioritized for replacement or full refund

7. Cancellation Policy

• Orders can only be canceled before dispatch
• Once shipped, the order cannot be canceled and must follow the return process

For any assistance, reach out via the customer support email provided above.